Bt internet speed test iphone Nov 12, 2023 · The speed doesn't bother me per se, I was just interested in the vastly differing speed test results. Many thanks First off try a quiet line test pull the front plate off the BT socket and attach your phone to the test socket in there dial 17070 choose option 2. bt. I will update further if BT are able to get my upload speed back to where it has been for many Oct 16, 2024 · Solved: I can run the bt speed test but there is an extra bit for diagnostics. These are the rates at which data is transferred between the network and your BT Hub. This solution speeds up the dropping internet speed by trimming down the bandwidth which is reserved for Windows 10 and system applications. Feb 1, 2024 · Using the speed test on the MyBT app my download speeds usually meets the BT minimum of 700 Mb to the hub. I know the internet performance is compromised for both speed tests and downloads, across 3 different PC clients, an iMac, all wired, and iPhone and an Android phone on wifi. Get instant access to your BT Business bills, usage and orders with the BT Business app. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. Minimum broadband speed needed. Apr 8, 2022 · Hello - I want to carry out a Broadband Speed Test at my BT Hub. But in my defence it’s so much easier using the MyBT on the phone and getting the comparison than trying to get the same info on a desktop. BT broadband allows you to enjoy a faster internet connection, which means once you connect broadband, you will get faster downloads and less buffering. Find out your download and upload speeds in seconds with our broadband speed test. The router is connected via Ethernet and it is the smart hub 2 Jun 3, 2022 · Hi, thanks for the reply. Dec 16, 2023 · However and as Dominic had kindly sent me the “https://pbtcsc. Apr 5, 2024 · But that raises more questions about what speed test app/system you can trust, the BT App appears to give a a good result, but thats a different result to BT Wholesale, and its different again with Ookla including that I can see the dial needle swinging about 30-60mb/s (my concern/question), and the on-line stuff is different again. Since then when I try the speed test it starts but at 20%I either get a message that unable Nov 30, 2021 · We discussed this topic couple of months ago and I was reluctant to conduct Factory Reset as recommended by you. Jun 23, 2020 · Hi, I have recently been having speed issues with my internet speed. The most reliable and accurate way to carry out a speed test is to use an Ethernet connected device. Our broadband speed test is provided by BT Wholesale. I said I'm not interested and I put the phone down. com & Community; Broadband. How to Use the BT Broadband Speed Test Tool? Using the BT internet speed test tool is very easy. both actually work but I was hoping for the 'old' BT speed test which gives both speed to the hub and speed to the device: this seems to have gone, However, It is still available on my mobile phone. Mar 12, 2024 · Doing a speed test on your iPhone is a simple way to check your internet connection’s performance. You get to Log-i Jun 9, 2023 · Have got the 500mb future fibre installed on Monday this week. Bizarrely, if I dial 1 The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. It asks you to put in the bt id but starts beuu111111 etc . Jun 11, 2024 · The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub*. Should’ve checked other devices before posting. If you're not a BT Broadband customer: check what broadband speed you could get with BT > You may also find these useful: Five steps to improve slow BT Broadband speeds > Jan 21, 2024 · Worried whether you really need that 1. if they could not get this up to speed, I would consider to downgrade to fibre500, provided that they can really give what the speed I should get for a a ccSNR Reset for your broadband line to train up to its full speed. It just tells me it has failed and I should restart my hub, I have done that five times. It was BTs router and the speed test on the engineers laptop showed 500mb speed fine over Wifi. 10Mbps up with a ping of 20ms This is normal speeds for us. I have Jan 7, 2022 · Hi PaddyB I get same result when trying to use the BT Troubleshooter/Speed test from MyBT. is will test download, upload, ping, and jitter speed. It also gives us all the data we'll need if you ever need to get in touch about a fault. Discover what BT scams are making the rounds, what BT does and doesn't do over phone and text, and how to stay protected from BT scams online. News. Ethernet connection to Speedtest by Ookla - The Global Broadband Speed Test says my BT Full Fibre 100 plan speed test is 10 ms Ping, 94. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Best speed test apps in 2025: Test your internet speeds. To see how fast you could go, use our broadband speed checker www. Fibre from BT. com) does not register my FTTP speeds. " This only started after the move to Full Fibre. Most fiber internet plans give you 1,000 Mbps speeds, although some providers can get you speeds of up to 2,000 Mbps or even 5,000 Mbps. 928MB Download 51MB upload. Oct 29, 2021 · Hi, I have recently had issues with streaming videos on a variety of devices and through different apps (ie BBC iPlayer via BT Box, on iPad/iPhone, and apps such as twitter, facebook etc). EE TV & YouView; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Other speed testers are traversing the wider internet over paths and servers BT have no control over that could be the bottleneck. 5gbps package to enjoy the internet? Then I would suggest to Google "How much bandwidth do you really need?" then clicking the "High Speed Internet" site calculator, which should be the 1st or 2nd result that pops up! Then answer the questionnaire to calculate how much you need. 168. Discover your download, upload, jitter, and packet loss; Measure ping at 3 stages: idle, download, and upload Apr 5, 2024 · But that raises more questions about what speed test app/system you can trust, the BT App appears to give a a good result, but thats a different result to BT Wholesale, and its different again with Ookla including that I can see the dial needle swinging about 30-60mb/s (my concern/question), and the on-line stuff is different again. You can also test your speed using our My BT app. Discover your download, upload, jitter, and packet loss; Measure ping at 3 stages: idle, download, and upload Nov 8, 2020 · They asked my to run a bt wholesale speed test and I got 62mbps. Having instigated further tests, a “Stale PPP session fault” was discovered. But when I test using Ookla speed test app the download speed to my phone is only about 150Mb, and to my desktop about 200Mb. The BT wholesale speed test tool is the best free resource for checking your BT broadband speed. I was happily getting 50mbs each night, but since last Tuesday (16/06), I have been getting 3mbs download but 18mbs Upload. Again. Feb 23, 2020 · Here is the test site that the visiting BT engineers sent me to for testing my Fibre Broadband speed www. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. . Yesterday I went into the hub settings and noticed all devices were on 2. at this point they confirmed that there where no faults on the line and couldn't help any further. The way he The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. 4Mb. 05Mbps down and 5. saas. Whether you're troubleshooting slow connections or just curious about your current speeds, this tool provides accurate and real-time insights into your download, upload, and ping speeds. I rang the customer service number and organized an engineer for Friday (19/06), hey said my Line was pulling out 80mbs, so it must be the router. Is this a modem issue or an ISP issue? Just a reminder that an engineer did come over and found no issues with the line. Each and everytime at 68% the router fails, goes orange and takes a few minutes to come back on. BT Speed Test. With FTTH (Fiber to Home) technology, you get to stream videos of HD, download heavy files and upload documents instantly. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; TV. Compare speed stats in your area to make sure you're getting the best deal. Listen carefully for noise or pops and clicks. Our free internet speed test checks your broadband speed in an instant. BT internet speed test is a valuable tool designed to assess and measure the speed of your internet connection. When I rang BT up they did a speed test at their end and were getting speeds of 400mb/s. How to run a broadband speed test. Ping 21 - Upload - 30mbps - Down - 15mbps Aug 21, 2021 · Something not right , your line is connected at pretty much 80Mb download, so a 4. Use our My BT app or broadband troubleshooter to test the speed of your BT Broadband line. Is your broadband speed slower than expected? Try moving your hub to get a faster connection. 364MB Download 49MB upload. If you’ve tried our speed tips and your broadband’s still slower than expected, report a fault online and we’ll put things right for you. Speed to Device. Dec 30, 2023 · About three weeks ago I was able to use the broadband speed tester. 7Mb ‘test’ is hard to explain , how are you connecting, hardwired into the router , or using a wireless device (WiFi) ?, if you haven’t already , you need to do a test with a wired device , as any WiFi speed test is not necessary indicative of the speed at Activity. The speed test never completes. Jan 7, 2022 · Hi PaddyB I get same result when trying to use the BT Troubleshooter/Speed test from MyBT. I'm a light user insomuch as I don't play games or stream 4k TV but I do have around 80 smart devices & cameras that are connected 24/7. Web browsing: 1 Mbps (download) HD video streaming: 5 Mbps (download) Ultra HD video streaming: 30 Mbps (download) Dec 1, 2024 · In your first post, you said that you are getting 32Mbps down. testmy. Nor does it tell you anything about your upload speed. When testing assets above 330Mb please ensure your device and set up meets the required specifications. Mar 19, 2021 · The BT speed checker tests the speed to a server that is reached purely within the portion of the network they own and control. I cannot find a Speed Checker on the My BT website and I have searched all the help topics. 88 Mbps upload. com/broadband/speedtest. Email; Billing Feb 22, 2023 · I'm on FTTC and get about 9 mbps to the hub) and so they're conducting tests to find out if there's faults on the lines ect. 254 and the usual small panels are displayed eg Status, Wireless, My Devices etc. There aren't any connection issues with wifi (or eithernet), it's connecting fine and single strength on wifi is consistent upstairs and downstairs. Am I missing soemthing? Oct 27, 2020 · Doing a speed test using WiFi is not a very reliable way to establish your broadband speed. Mar 2, 2023 · Thanks imjolly. They didn't attempt to sell me anything or mention any other names or networks. Oct 29, 2021 · Have recently moved from FTTC to FTTP and using BT phone number with the BTW Performance Tester (btwholesale. So Im in the UK using BT Internet and for the past month my Internet ( Not broadband or Phone ) has been very sluggish and getting to a point where its unusable for what I want to use it for. I click on the one saying Broadband Performance Test. Sep 16, 2023 · Run a test when you are not experiencing slowdowns, if that shows closer to 900Mb ( TBH , 960Mb is a more common speed recorded on your profile, as it’s actually a 1GB connection but after ‘overheads’ 960Mb is the speed a tester would show ) , calling it 900Mb avoids complaints about ‘only’ getting 960 instead of 1Gb , it’s marketed as 900 on the principle that getting more than Feb 26, 2024 · I’ve not ran a speed test for a while and gave it a go via the BT app. It shows you the speed of your line or connection so you can check you’re getting your Minimum Guaranteed Speed. Is that on a speed test, or the sync speed of your hub, (from the router's web page at 192. "We can't see your Hub online so we're not able to run a speedtest for you at the moment. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on your desktop or mobile. Fiber internet is the fastest type of internet connection. I will update further if BT are able to get my upload speed back to where it has been for many Jan 10, 2025 · *I don't use the BT Smart Hub 2 that I have, instead, I use my own Asus GT-AX6000 and a wired device will quite happily connect to Ookla speed test sites at 940/114. For more info click here The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. 59 Mbps download, and 28. @Keith_Beddoe . (2) Upload speed can drop independently of download speed and there are technical reasons for why this might be. Nov 30, 2021 · We discussed this topic couple of months ago and I was reluctant to conduct Factory Reset as recommended by you. It transpired that his readings differed from mine. May 24, 2022 · This morning, I had a phone call from someone saying they are from British Telecom. Find out how fast the internet is anywhere in the world with the help of our massive global server network. Is this a glitch only associat If you're not a BT Broadband customer: check what broadband speed you could get with BT > You may also find these useful: Five steps to improve slow BT Broadband speeds > In March 2023, the average broadband speed was 69. 91% UK coverage. If you want to get a true measure of how fast your broadband speed is, run Thinkbroadband. It seems the speed test through the web version is no longer available. There are many variables when using wifi and it can be greatly affected by interference. Mar 30, 2023 · Hi. The BT Broadband speed test doesn’t tell you what speed you’re getting right now. Speed to Hub. I have Feb 22, 2024 · Interestingly my master disk which is connected directly to the router will only give me 500Mbps max from an internet speed test, this is to an iPhone 13 Mini which can do more on its 5Ghz band, I have the 900Mbps Openreach package and I can easily achieve this on any ethernet device but not on the disks. 6gbps or even that shiny new 2. nokia - Hub Smart Speed Test” to my iPhone, it allowed me to run the test myself, whilst he was running his own diagnostics. Strange that it doesn’t work as described above. Written by Max Beckett , Broadband Expert Updated on 16 January 2025 Jun 21, 2020 · Since windows 10, by default, reserves 20% of the internet bandwidth for the system applications and its operating system, you can’t browse or surf on the internet with 100% internet connection. Mar 4, 2019 · BT Broadband speed test: Thinkbroadband’s test. It can take up to 10 days from set-up of a new service or following a DLM Reset for your broadband line to train up to its full speed. The BT call center staff said that they do not gurantee the speed to device, also the amount of the speed is enough for me with her own judge, though I expressed what I felt uncomfortable with the speed. Activity. Latency seems average. 2. Home phone including Digital Voice; BT Mobile; Email. The tool will present you with a simple interface that allows you to initiate a speed test with just one click. Set up your iPhone or iPad with the free Speedtest iOS app to test your connection speed and quality anytime, anywhere. You get to Log-i Jan 7, 2022 · BT. He said, how can you say that, we are trying to help you. How to use the My BT app > Oct 25, 2023 · The Speed Checker in the My BT App on my iPhone does not work. Apr 30, 2022 · Ok, I'm currently experiencing Internet & phone problems; My internet (copper broadband) is slowly spiralling towards extinction (currently connecting at 1152 kbps, from 2200 on Thursday night, 6000 on Monday), and my phone has no dial tone, and can make or receive no calls. In just a few steps, you can find out how quickly you can download and upload data, which is super useful if you’re having issues with your internet speed or just want to brag about how fast it is. Doesn't take long. Nov 10, 2022 · Things learned: (1) sudden drop in upload speed - rebuild your SH1. . Openreach Internet Speed Test checks how fast is your internet speed. Simply press 'GO' and Speed. Oct 16, 2024 · Solved: I can run the bt speed test but there is an extra bit for diagnostics. 1. The fastest wireless device over a Speed Test here manages a little lower in speed but most of the "power" clients here are either AX1200 or AX2400 (on the 5GHz band alone). This gives a more accurate picture of the broadband performance in your home. Use our BT broadband speed tester and troubleshooter to check your speed, find ways to improve it and get faults fixed. Do bear in mind that any speed test during this period may not reflect the true long-term speed of your Broadband. Why should I be testing my broadband speed? Here are 5 great reasons to be testing your broadband speed: To check that your broadband provider is giving you the speeds they should; To see if your broadband speeds vary at different times of day BT Wholesale Broadband Performance Test. Support after your BT broadband speed test. I had the need to do a Factory Reset recently and I thought I'll check the functionality again to carry out Speed Test from the HH2 Home Page but it still does not work. Please wait while we test your service Initializing Test Current Progress : 0% : FAQ BT Wholesale Broadband Performance Our free internet speed test checks your broadband speed in an instant. He said, I am not getting the internet speed I should be getting and they can help me with it. I said, I am not with BT and this could be a scam call. net very good site with correct speeds for your Fibre Broadband testing. How are we expected to use the internet when this adapter absolutely destroys our speeds to the point where internet will be mostly unuseable. At the time my upload speed was under 10 and was causing problems with apps on my firestick which was improved with the assistance from BT. 4 GHz connections. With the user-friendly tool, you can determine the upload/download speeds, ping, and jitter of your internet connection. Find out how to fix slow broadband and wi-fi speeds. It's much better than the BT Wholesale Broadband Performance Test that you are sent to test your speed. Oct 25, 2023 · The Speed Checker in the My BT App on my iPhone does not work. I have MyBT App on my iPhone and did the Speed Test using that and it works no problems. The BT Broadband Speed Test has moved to the My BT app, where you can test the speed from our network to your devices as well as your hub. I have today went from BT300 to BT 900 , it appears to have switched, but since the upgrade I have not been able to use the MY BT speed test, it goes to about 7% and then zooms to 100 and then says there is an issue and try again ! We're always investing in technology to give you faster broadband speeds, even at peak times and we always give you the best broadband speed possible on your line. Sep 7, 2023 · Low and behold the speed test after doing this gave the following - 34. Jan 8, 2025 · *I don't use the BT Smart Hub 2 that I have, instead, I use my own Asus GT-AX6000 and a wired device will quite happily connect to Ookla speed test sites at 940/114. 1. 254)? If it is the latter, then you may have a fault on your line - 32 is below the "Download Handback Threshold". Download the My BT app > We measure your download and upload speeds. It uses cables made of bundled fiber-optic strands to transmit large amounts of data with light signals. Is this a glitch only associat Feb 22, 2024 · Interestingly my master disk which is connected directly to the router will only give me 500Mbps max from an internet speed test, this is to an iPhone 13 Mini which can do more on its 5Ghz band, I have the 900Mbps Openreach package and I can easily achieve this on any ethernet device but not on the disks. Oct 26, 2021 · Hi , quick update for you. Find out what BT internet email settings you need to use your mobile device with BT Email Aug 25, 2024 · You need to try with ethernet connection at least for a test to show speed If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. They had me run a speed test using my My BT app, I gave them the results of the download/upload speeds and then they left. This brings up "Test Your Broad Speed", with a small panel "Test your Speed". If you're not a BT Broadband customer: check what broadband speed you could get with BT > You may also find these useful: Five steps to improve slow BT Broadband speeds > Nov 14, 2020 · BT engineer will be here to test if the hub2 may be faulty or max speed I could really get is 420Mbps to the hub 2 (despite they confirmed the incoming speed to the white box is 980Mbps). com’s speed test from your computer. If you're not a BT Broadband customer: check what broadband speed you could get with BT > You may also find these useful: Five steps to improve slow BT Broadband speeds > Mar 19, 2022 · now the result that I have had a speed test is below. Jan 16, 2025 · Find out our verdict on BT broadband, including its value for money, reliability, internet speed and more. This tool should not be used to test line speeds above 330Mb. Click on the “Start test” button to begin measuring your broadband speed. Nov 3, 2024 · I restarted my iPhone that I was using for the tests and all is now well. If there is report a fault on the voice line this will receive quicker action than reporting a broadband fault. Does anyone have any advice on increasing speed and latency Mar 18, 2024 · Once you have accessed the BT Broadband Speed Checker tool, it’s time to start testing your internet speed. (3) BT Faults, once you get through, are helpful. I log into the Smart Hub 2 in the usual way 192. Feb 7, 2025 · The best speed test apps and websites can help determine if you're getting your money's worth from your ISP. When streaming a video through say, Twitter, it will play for a few seconds then the wheel of death spins, it m Oct 26, 2021 · Hi , quick update for you. Speed tests throughout week are showing only 40mb/s speeds. Worked fine whilst on FTTC. Dec 7, 2024 · Here are the speed test results - As you can see, they are far far below acceptable. ygxag tulb tzxw meqw hnidqwjo yzw txmvja xtazlx pltn ucyxd zehmxf euugp rstna sqpvah hhrfro