3cx firmware grandstream After it our gxp2160 and gxp2130 didn't function anymore. 2. com/support/phone-firmwares/), and 3cx backend is telling me the firmware Configure your Grandstream GXP16, 17 and 21 series for use with 3CX ® Phone System. 6. I have tried to update my Grandstream GXP 1625 firmware to enable remote provisioning and administration however I did not succeed even HOSTED OR DIY. The phone had automatically updated to firmware 1. liu . However, as usual with Grandstream, they are slow to test with 3CX and correct any bugs there before sending everything to 3CX for final validation. 6 Does anyone know when the current firmware will be supported? My Grandstream telephone adapter was giving me problems with freezing. We have a few customers who are using an HT802 for faxing and one of them started having issues. Joined Apr 16, 2012 Messages 1 Reaction If anyone is using Grandstream GXP phones, I'd highly recommend that you upgrade to v1. I have no trouble with the HT802 or HT804 units. Visit the Grandstream Firmware Website and download the version I mentioned (found under previous firmware) 3. i have followed the guide. GRANDSTREAM NETWORKS GXV3380 Release Notes Page 6 • GrandStream GSC3506 detected but not able to assign extension. Platinum Partner Advanced Certified Joined Mar 22, 2012 Messages 6,733 Reaction score 2,319. Hello, I´ve installed a Grandstream GXP-1610 in 3CX. OlivierAT64. 5 SP2 though lately it started showing the annoying not compatible firmware red warning Grandstream HT801 ATA is not provisioning. Having the Firmware Path pointing to the 3CX helps keeping the HT8xx on the same version. As for why the firmware isn't provided by 3CX, I suppose it's a fairly simple device and they simply recommend using the latest firmware provided by Grandstream. It seems like the BLF's that I have defined on the extension do get applied to softkeys but not to the This short guide takes you through the steps required to configure a Grandstream HT Series FXS Gateway with 3CX ® Phone System. FYI-Phil Hi all I have a GrandStream GXP2170 1. I used the setup file provided by 3cx after setting it up in 3cx (xml file). I am setting up a Raspberry Pi with 3CX. com is 1. Upgrade to the version I mentioned and then you can provision the phone in 3CX. Configure Grandstream devices to upgrade the firmware via HTTPS by doing the following: Access the Web GUI and navigate to “Upgrade and Provisioning” page. The latest version available from firmware. 100, however I notice that 3CX wants to install 1. Updated the firmware to the recommended version (1. I would like to do that. 22 in Beta for the phones I have GDS3705 Grandstream with the latest firmware 1. 11 but i have a message it says 1. And I kind of need to upgrade since 3cx complains that 1. 74. I have a few grandstream gxp2130 phones running version 1. Is there way to push the firmware from 3CX like the IP phones? I can change the 3CX Version, Standard Annual16. Solved Grandstream GXP2170 not updating its firmware. 102 to the provisioning directory of 3Cx. 159. Hi, 3CX shows in red phone unsupported GXP2140. 68 it shows 1. ☛ Read the guide to set it up easily! Grandstream is hosting latest firmware files in a public HTTP server so customers can use it to directly upgrade their Grandstream devices with latest firmware. saint_ 3CX Platinum Partner & 3CX Supported SIP Trunk Provider Find my posts helpful? Feel Hi All, Just installed 3CX for the first time and was in the process of installing the suggested updates. Visit us and discover more detailed explanation of the configuration ☛ Read more! I login to the phone site and the login credentials are default so it did reset, firmware version is the one supported by 3CX, the first time the phone was connected 3CX suggested the FW Version 1. Unfortunately the Phones menu in the 3CX admin console is still showing this phone in red color with "Not Supported 1. thanks again! GSSupport43. Currently it has a firmware version of 1. The GS firmware is 1. I have set up trunks to Sipgate and added two extensions VVX411 and VVX300. I noticed that in the latest release Grandstream phones are supported, so I updated my firmware on some old GXP 2160's to the latest version, and provisioned them with the builtin templates. Get V20 for increased security, better call management, a new admin console and Windows softphone. Firmware Compatibility: Ensure that the Grandstream phones are running the latest supported firmware. 806 Is the 3CX Server Hosted and where? Locally on my lan IP Phone Make/Model/Firmware - Grandstream GDS3710 + Yealink T46S (66. Instead it starts and restart again and again The GXP2130 phone had firmware version 1. 1) I setup new account and added couple users 2) I installed SBC software on Windows PC in the same LAN 3) the users can call each other on the web browser and mobile app 4) I am trying to add Grandstream GXP2160 phone to one I know the grandstream dect system dp750 is not yet supported, but can i provision/configure it manually, or there is a guide i can follow. I've tried everything I can think of to update them, grandstream firmware http site, my 3cx https site, and a number of other things with my last resort being a tftp server I set up on the lan with these phones. It was working fine in previous v18 versions. This has been resolved in the . 44 Is there a way to roll back? or I see there is a new Beta firmware from Grandstream i am trying to set up the grandstream ht801 to use with an analog phone. hello i have installed the latest 3cx pbx version Product Standard Annual Version Number 15. 0, 14320388 ; IP Phone Make/Model/Firmware: Various granstream handsets; Provisioning Method: Local / VPN / STUN / SBC: Local; Trunk Provider or Gateway Make/Model: Patton 4114 & Grandstream GXW4104 How to configure your Grandstream Doorphone GDS 37 series with 3CX. 6 the release notes are a bit sparse from Grandstream any idea what this might YOUR CHOICE OF 3CX. I am migrating existing Grandstream UCM systems to 3CX and it would be great if we don't have to replace handsets. 135 and the latest v1. Now trying to use on different brand pbx and it's not provisioning. I have exactly the same issue. Feb 9, 2018 #2 If any chance is defined as even the remotest possibility then yes considering the blog post says BETA support for GXP21XX and Hello, I am trying to test internal setup using StartUp account. It's no hazard that GS I also think, it is in the interest of 3CX to fix bugs in firmwares you deploy to customers. 16. I was able to manually update the units with new firmware, and the 3CX system shows the unit provisioned with the updated firmware. Read the release note that the manufacturer has, they contain some warnings that should be read before you carry out the upgrade in case they apply to you. Hosted or Self-managed. I am not familiar with the 1200, but if it has PnP the phones will show up under Phones and you can assign them to an extension. • Fixed Programmable key conference using active account does not take effect. Joined Jan 4, 2019 Messages 13,942 Reaction score 3,238. Gold Partner Inscrit 15/4/22 Messages 15. Set “Firmware Upgrade and Provisioning” to “Always Check for New Firmware” Go to “Firmware” section, Select “TFTP” for “Firmware • Supported domain string in SIP server address such as “grandstream”. GRANDSTREAM NETWORKS WP810/WP822/WP825 Release Notes Page 1 WP810/WP822/WP825 Firmware Release Notes IMPORTANT UPGRADING NOTE • Once the WP810/822/825 device is upgraded to 1. Anyone else seeing this? Firmware version is 1. 6 is available) the doorphones seems not to working well with the shipped firmware 1. Customer Joined Aug 12, 2021 Messages 11 Reaction score 3. Any thoughts on Unfortunately, this is the kind of information you can't get from neither 3CX nor Grandstream. Once the phone reboots, it does register but then appears to Attempting to set up a new system (3CX Professional 16. Any updates? The current version hosted by 3CX has a major bug in it, so we have been forced to use the version from the Grandstream website. 40 after this update, 3cx does support this model (GXP-2160) however it only currently supports version 1. 127 which is supposed to upgrade to 1. www. I tried to manully update the phone downloading the new firmware to a local pc and using the browser to upgarde the firmware. The devices have the latest firmware available from updates section of 3cx Web interface (1. ) Has anybody tried/tested the new firmware for the Grandstream GXP2000/2020 phones or the GXW4104/4108 gateways? They currently have v1. 125) and the ip phone is provisioned via the 3cx provisioning link (SIP Direct/STUN) (https) and the extension is workin - provisionned and receiving calls. Free User Joined May 12, 2014 Messages 31 Reaction score 1. I just upgraded my firmware, and in the release notes for FIRMWARE VERSION 1. It was working fine with two analog phones in the FXS ports. voir image. Slick set up and all is good. You'll understand. I do like this idea of alternative firmware option and if possible for the Grandstream phones would alleviate the reverting of the upgrade by the 3CX server. But this was set up about a year ago so I'm not sure if something must have changed since the 3CX has a few updates within a year. Thread starter edujim; Start date Apr 7, 2012; Status Not open for further replies. Looking for a followup on Grandstream firmware. A number of Grandstream handsets have outdated firmware, which is noted in the 'Phones' section of the 3CX control panel. 93. 5 SP6 or v16 (latest release). Je l'ai bien configuré dans mon 3CX : Ainsi que la passerelle HT802 : I have 2 phones behind the SBC. Yes, I know they are old, but I had some lying around that were never used. 127 but still showing 3CX here The screenshot is how it's set after a Our 3CX uses a few Grandstream FXS/DECT set ups to work as Analog adapters for our analog phones. 3CX Support. 6 3CX Support told me now to download the newser firmware to this directory to the pbx My Grandstream telephone adapter was giving me problems with freezing. Users can click “Enter” button to open GS Wave web page. 6 (two pieces with same behaviour) Provisioning Method: Local / VPN / STUN / SBC 3CX-SBC Hello I have an error updating Deskphone GRANDSTREAM GXP 1610 Firmware. Hosted on googles cloud and the default firewall blocks port 80 even on the 'LAN'. Hi, this little message to inform you that the Grandstream GXP21xx can freeze completely after upgrade to 3cx V16x and firmware 1. Grandstream 1625 firmware Configuring Grandstream devices for local TFTP upgrade. When I re-provision a gxp2170 that has a gxp2200ext connected the blf's Do not know if anyone can help. The IP phones will download the Firmware from 3CX, upload it, and then reboot. When I allow 3CX to update the firmware on this phone, the phone enters an endless cycle of rebooting. the phone has a dial tone then the busy sound. It seems like the BLF's that I have defined on the extension do get applied to softkeys but not to the Hi @Daha Regardless of what you see on the manufacturers website, we only release versions that have been tested with 3CX. . Set up HT802 in 3cx and assigned FXS1 to an extension with a known working did. 3cx Standard annuelle18. • Updated Account Codec settings -> RTP Timeout range and tooltips. 13 so I proceed and click on update As title states, originally put the 3cx firmware on 2170 phone. 6, configured to use local SBC. 3CX just pushed down a new firmware for Grandstream GXP21x phones 1. Snom - Router Phones (Fixes) New firmware version 10. Otherwise, the extension is I discovered that the grandstream and all other devices were unable to talk to the hosted 3CX on port 80. This firmware combined with the recent update to 3CX server (build 4393) makes for a very stable platform. The 3CX 16 SP4A running on Azure. This version doesn't have the manual firmware update options that are typically in the web interface. This site has a VPN so everything is configured as local. 0 and using GXP 1610 Version 1. They never tell what is in the process of certification because people would ask for ETAs which they can't give since during the process, firmware modifications are sometimes necessary so it takes longer. 3cx V18 hosted in cloud SBC connected and green Set up the HT802 per the guide. 5 and that didn't help. We use Hotdesking on about 250 phones and *77* logoff/login reprovisioning still works fine but when we factory reset a phone it refuses to provision. 4 and there is an issue on this version which Grandstream will fix. i need to get this thing going asap. 6 installed and we are facing an issue with 4 Grandstream GXP1625 devices. 22, it cannot Hi, 3CX shows in red phone unsupported GXP2140. 58 - so the 3CX server still has the red unsupported beside it. Went to 3CX website - downloaded the image and after upgrading the phone instead of 1. Through a SIP Trace I saw that the Phone answers with The good news in my opinion is that I'm sure grandstream phones are going to work a lot better with 3CX now that 3CX engineers test and certificate the firmwares. Hi guys, I followed the instructions through 3CX to set up my Grandstream HT801 so I could use an analog phone with 3CX. The procedure I follow is to: select the phone press "+ Hello ! I am having issues to update the firmware of brand new T53 phones. Help please? I believe only the most recent tested firmware is put in the 3CX list so you are at the mercy of when they are able to get around to properly testing it. Forums I have a mix of Grandstream, Yealink and Fanvil handsets - I only see this issue with Grandstream handsets. The Grandstream team have asked me to update the firmware from 1. . Thread starter saint_ Start date May 10, 2019; Status Not open for further replies. 19, currently 3CX is only supporting 1. 11. 22, it cannot Configuring Grandstream devices for local TFTP upgrade. 641; Server OS, Debian Stretch (3CX Debian Build/OS Image) Is the 3CX Server Hosted and where? Virtual root server, dedicated IP, hosted at Hetzner (Germany) IP Phone Make/Model/Firmware Grandstream GXP2135, Firmware 1. 33" version is available, however when I click on "Accept" it says: "A Firmware update request has been sent to the phone (s). 22, it cannot Re: New Firmware (BETA) for Grandstream Phones (also BLF issues) i did a update on one phone after reboot it don´t login to 3cx - you need several reboots then it is running more about my testing later because blf on my phones take between some houres and several houres to freeze Andy After we installed this BETA version our phones have been experiencing numerous issues including freezing and dropping off of our wireless network. Short guide that will take you through the steps for configuration of a Grandstream GXW Series FXS Gateway with 3CX ® Phone System. com Les réactions: MidiTélécom. I use Grandstream 2130 and have tried with FW v1. 132 version software. 676; Server OS, Debian 9; Is the 3CX Server Hosted and where? Local VM, hypervisor VMware ESXi, 6. with PBX Express on Azure and 3CX SBC on the local server - built just for SBC. 1/9/22 #5 Jean Hello, I´ve installed a Grandstream GXP-1610 in 3CX. and both fails initial provisioning after phone reset. 35 looks to be unsupported . Thread starter john. i will keep you posted. 9. Grandstream HT802 with latest firmware 1. My problem is that the phones is reprovisioning to and downgrades to the older firmware 1. Any chance of an update on this? Grandstream has several firmware releases past the supported version. Step 1: Prepare GXW410x Follow below steps to set up a GXW410x: Connect the Grandstream GXW410x gateway with the network using the WAN port of the gateway and connect GXW410x to the power supply. Try risk free. I have created a Fax Extension 8800, added the HT812 to the FXS/DECT section, then assigned the fax extension to it I've updated the Grandstream GXW4108 firmware V1. Any idea what can be wrong. Just FYI, we also have a Grandstream HT802 that we used as a fax line and the setup on that one was a breeze. TheodorosG_3CX. When doing the firmware upgrade from 3CX, the process start but the phones are not taking the Firmware upgrade. Read on for more details. Tried factory resetting and upgrading firmware from the grandstream site 1. • Remote Devices using SBC: Grandstream devices are located in a different network where a 3CX SBC (Session Border Controller) is installed and connected to the remote 3CX Phone System. Version 16. Hi @Eli55 Since you are registering the device as a Fax extension the device will be visible under the FXS/DECT section since your device is an FXS device. Hi, short question related to the Firmware for the Grandstream GRP-2616. Also, consider upgrading it to the latest available firmware from the Grandstream website V20: 3CX Re-engineered. When I log into the grandstream unit, it says "Not registered". For now you can downgrade (they have previous versions on their site) and you can work normally until they release the next version. I can auto-provision the Yealink, but not the Grandstream. org and you can specify via 3CX the timezone and any offset. 0(Build 939) all the phone Grandstream listed above with firmware 1. In the Grandstream UI, both phones show On Hook. • Fixed some issues in Dial Plan, such Grandstream provides a Windows-based utility tool to help users to flash firmware for the security products such as GDS3710 and Grandstream IP Camera products in LAN Firmware 1. Please see the screenshots below. Follow Added Support to automatically firmware upgrade [FIRMWARE UPGRADE SILENTLY] Added Support to turn off LCD even if there is a missed call notification and flash MWI Led [DISABLE • Fixed device scheduled provision firmware upgrade issue on 3CX. No upgrade till there is a new version in 3CX website. We downloaded the firmware from the 3CX repository. A support case from "a This MAC has been added by some other entity outside of 3CX. 84. They also stated that any new gxp series phone should not be downgraded back to the . 86. ☛ Visit us and learn more! 3CX Version, 16. The phone setup to be used in a hotdesking environment. 3CX console was showing that phone firmware needed upgraded, after upgrading however, phone will now not connect to server. 40+, downgrading to lower firmware may brick the device. Read our guide with all the details from Factory reset to manually provisioning. 5. Second, is there a way to push out the previous firmware through the Console? - Thanks - Bill Note: I do have a request in with Grandstream We have two brand new Grandstream GRP2613 phones and I ran into a roadblock as it appears as though I can't provision it with either v15. Therefore the next step was to connect the PSTN line via the HT503, The HT503 has firmware is Program -- 1. on 3cx and grandstream. Forums. any help is appreciated. 655; Is the 3CX Server Hosted and where? - Local; IP Phone Make/Model/Firmware - Grandstream GDS3710 + Yealink T58; Provisioning Method: Local; Has the Firewall Checker passed: YES; Are custom Phone Templates being used: NO after the installation of the latest release 18. We run version Thanks, TheodorosG!Hope you are having a nice day! I work with MUpton603 and we've both been in contact with Grandstream on this and their official stance is they will not allow anyone to downgrade new GDS3705 devices to 1. Until it comes to the firmware updates. That also didn't work. 15. FYI-Phil 3CX just pushed down a new firmware for Grandstream GXP21x phones 1. 6 dated 4/15/2019 it lists the following bug fix: • Fixed device freeze after few hours. The technician also stated that it is not their fault that 3CX is behind in certifying firmware versions. 3CX shows the highest available version as the current version. It works, but it is a pain to manage. 09 firmware This has been resolved in the . Upgraded firmware etc. Devices have Firmware version 95. I have also verified the firmware is 1. Looking at the documentation, I see that the Grandstream GRP2612, GRP2612P, GRP2612W are specifically listed as supported within 3CX v18. ☛ Visit us and learn more! That section is gone in v20 for now. 9), GXP2160 phones won't provision. 15 firmware and it has been officially released. Putting the GS server there and the ATA would update on its own, randomly, which is bad. On-Premise. just to test tomorrow. There are no attempts to login by the Grandstream listed in the 3cx logs. 15502. This was not happening on the previous firmware version. Phone System / PBX. I'd rather not set up my own server to flash the firmware over to the phone. 12 for D8XX (D862/D865) Router phones fixes the I am on the recent firmware 1. Hi Gdewey We get delays in calls sometimes - particuarly after transferring a call using Grandstream hardware buttons. GXPXX phones on latest firmware release 1. 3. 15) Provisioning Method: LAN Has the Firewall Checker passed: NO, but everything is internal on the same subnet/vlan and all currently working From that firmware you should be able to go straight to the 3CX one although the Grandstream page mentions sometimes you need to go to 1. 508 (provided by 3CX support to fix a different issue) but issue I wonder when Firmware 1. As for which problems, I invite you to search "grandstream" on this forum or visit the GS Forums itself. These updates come with a number of bug fixes and enhancements, including added router function and In our 3CX web dashboard, under Advanced > Fax, I create a fax extension by clicking add, the fax authentication ID and Fax extension authentication password are automatically filled in, and then I give it a caller ID of one of our free DID numbers. 6 , it does indeed add a "choice 8" and here is what it looks like after being provisioned with default 3CX settings, the 8th choice defaulting to G722 by GrandStream when the ATA gets 7 Simply because the firmware supports it doesn't mean 3CX and Grandstream will be able to make them work instantly. Now, the first extension shows Registered in 3CX, but the second extension shows not registered and has no dial tone. I copied the firmware for version 1. Older versions may have issues that were solved, but also keep in mind that newer versions may have introduced bugs that have not yet been discovered (since it has not yet been tested). V20: 3CX Re-engineered. Quels sont les services de téléphonie inclus dans ma Freebox Pro ? - Assistance en ligne Free Pro La Freebox Pro fournit un service de GRANDSTREAM NETWORKS WP810/WP822/WP825 Release Notes Page 1 WP810/WP822/WP825 Firmware Release Notes IMPORTANT UPGRADING NOTE • Once the WP810/822/825 device is upgraded to 1. 6 to 1. That being said, if you look around there are workarounds to get your 3CX install to deploy a different firmware to your phones than the recommended one. You will have to contact Grandstream to have it removed before you can use this to provision in 3CX. x is for GSC361x HW1. With the newest firmware from Grandstream's website for the HT702, I am now able to follow the same 3cx procedure Running 3CX Licences Pro Annual. ntp. 132" warning. thanks in advance Update: after installing latest firmware 1. All relevant firewall opened/closed. 2 Bootloader I just saw your firmware version is 1. It works properly but in the Phones, is shows as not supported. Ensure that After all the phones are on the supported 3CX firmware, you should connect again with Putty and set the phones back to the HTTP protocol and the default 3CX Provisioning URL so that future 3CX firmware updates can be installed properly from the console. Link up your team and customers Phone System Live Chat Video Conferencing . 26. 82, but I have noticed each time the phone register or I do some configuration changes it generates a incoming call like a validation is When upgrading your PBX to 3CX v20 from v18, the BLFs on Grandstream GXP2135 phones should generally continue to work, but there are a few things to keep in mind: 1. So I thought, great - lets install that Firmware updates for Yealink, Snom, Grandstream & Fanvil The latest IP Phone firmware updates for Yealink, Snom, Grandstream and Fanvil have been released, and are fully tested with V20 and V18. We installed yesterday the upgrade from V15sp6 to V16p3 with a restore of v15. Hi First let me say this has only started happening only since update 6 and happening on all 3 phones configured in this way. grandstream. I've checked 3CX and they even have a "guide" on how to provision GRP61XX phones, but it looks like that phone template isn't Bonjour je connecte un téléphone analogique Basic sur un boitier grandstream ht802, dans les paramètres du 802 le fxs lié a mon extension est marqué unregistered. 6 We have a 3cx version 15. Being legacy phones, this is the way to update the firmware thru 3cx. 56 so it might be worth doing that step manually as well. As far as I know, the time is NOT supplied by the 3CX server but pool. In the gui it sees the available version but has a comment next to it that says: Grandstream GXP-2130 FW: SP5 or higher version is V20: 3CX Re-engineered. 6 running 3CX v 12. Dec 2, 2023 #1 I connected a new bought SIP speaker GSC3506 to the same subnet as SBC, and it showed up on 3CX hosted PBX phone list as a new phone, but "assign ext" button Issue with Grandstream GRP2612 phones not ringing on external calls. Then I'd factory reset the phone before trying to provision Anyone else have experience upgrading the firmware on the grandstream gpx 2135. Mar 29, 2021 #12 mOrbo said: Why I try to fix the problem with you is, because you have a good B2B contact to snom. upgrade; set HTTP; set URL "3CX provisioning URL" (without the quotes) commit; exit; exit Hello! Does anyone here have any experience with the WP822 / 825 Wifi-phones from GrandStream? If you look at the release notes of the Grandstream How to configure your Grandstream Doorphone GDS 37 series with 3CX. Otherwise, the extension is I was wondering if there are any known problems with using Sipgate and the GXP 2000 when used with firmware 1. Bronze Partner The device was working before but after several updates on 3cx and the firmware, it stopped working, I reset it to factory default and did the process again but it never started to I noticed that in the latest release Grandstream phones are supported, so I updated my firmware on some old GXP 2160's to the latest version, and provisioned them with the builtin templates. ) With that, • Local Devices (LAN): Grandstream devices and 3CX Phone System are located within same local network. In November 2018 I asked when the . The phones are on the same subnet as 3CX and are showing up in the phones tab, but aren't actually pulling any configuration. Opened up this port for my private networks and now it provisions properly. 125) All 4 devices have experienced many freezes that are can only be resolved by hard rebooting the phones. When I go to phones and click the +firmware at the top on a selected phone, it does not show any available firmware. • Added BS-history in Call History app. Hi All, We are using Grandstream phones and have been asked by their tech support to update the firmware. Voice Prompts ( English, French, Spanish. I was about to post a question about that today and then I saw this thread. 35. My config file looks good, however when I boot the phone, tag the vlan, it goes into a boot loop. If I pick up the phone I get a dial tone. I have a mix of Grandstream, Yealink and Fanvil handsets - I only see this issue with Grandstream handsets. I hit the upgrade firmware button in the 3CX management console, but it does nothing at all. 16 of the firmware. Please do NOT attempt to downgrade the following GXP213x after upgrading to 3CX Version 20. j'ai fait la mise a jour firmware du boitier ht802, j'ai installé le ht802 sur le fxs 3cx, j'ai lié une extension fax I have a mix of Grandstream, Yealink and Fanvil handsets - I only see this issue with Grandstream handsets. Is the GRP2612G model not supported, or since it uses the same firmware as the others, would it be safe to assume it works as well? Thanks See the list of popular SIP phones and their configuration with 3CX ® Phone System. Staff member. There's more to interoperability than just "support for 3CX" in the release notes. 18, but the 3cx available version is 1. Learn More. My configurtion is 3cx latest release running on a qotom mini pc, everything is running inside the lan, i need to configuare a bese with 2 handsets. Please check for the latest upgrade for your product or sign up to receive newsletter for new/beta I have updated a GXP2160 to the latest firmware, found here (https://www. We tried both with power supply 3CX Version, Standard Annual16. liu; Start date Dec 2, 2023; john. What is the best way to load new firmware manually into 3CX? and would there be any reason not to do this? We updated these We have a 3cx version 15. Sep 23, 2020 #3 I have followed the instructions. After googling, I saw others who had the same issue and they said the solution is to upgrade the firmware. 11 (1. Joined Jan 21, 2020 Messages 4,000 Reaction score A 3CX Account with that email already exists. I was not able to find any recent info on the not 3cx supported Grandstream HT702 with 3cx Express v18. 10 firmware. The procedure I follow is to: select the phone; press "+ Firmware" ensure the available firmware version is selected 3CX Version, 16. Is there any way to temporarily (for a few weeks) stop 3CX server from updating firmware to all phones? Otherwise, the server overwrites the newer firmware with it's old version. 108 firmware for the Grandstream phones would be available and I was told it is currently being tested and would be released soon. Wanted to rule out unsupported firmware issues - but rather hard to comply with the supported firmware unless I can find it somewhere! Are you quoting the bootloader or the firmware version? I don't recall seeing a 1. in the grandstream config page it shows my extension but it wont work. 64 (Grandstream current version), Grandstream advise that it is not possible to downgrade the firmware to anything below 1. I ran wireshark and except for HTTP traffic to/from the grandstream to the 3cx server there is no other traffic captured between the two. 0D only. Set “Firmware Upgrade and Provisioning” to “Always Check for New Firmware” Go to “Firmware” section, Select “TFTP” for “Firmware 3CX Version, Pro Annual, 16. 269. Well over two months later still nothing and the 488 errors are still occurring and my customers getting really impatient now Short guide that will take you through the steps for configuration of a Grandstream GXW Series FXS Gateway with 3CX ® Phone System. I contacted Grandstream and they suggested upgrading to firmware 1. 11 (stuck many times per day, buttons not fuctioning, delay to answer a call and to open the door) I cant downgrade using grandstream firmware update tool. For free support, try first with 3CX StartUP or a 3CX hosted install using a supported SIP Trunk provider. 105. If I disconnect from the lan, the device stays on without any issues. 10 to overcome some problems with settings retention. The device will boot up. O. 6 - 3CX 16. 7. 1. But I don’t see how to do it in 3CX. However, @Nick Galea stated in another post that, within a few updates, we'll have a whole custom firmware management UI in 3CX, so you won't be limited to supported/alternative firmwares, but also custom ones for special use cases (like Grandstream who takes forever to push new firmwares to 3CX for testing. 108 will be available through 3CX management console? We migrated to 3CX after many successful tests yesterday, only to find out some incoming calls are signaled but no audio is transmitted on a Grandstream GXP2170. 6 (the only 3cx supported firmware) because the firmware is too old (4+ years released in December of 2019. Our 3CX uses a few Grandstream FXS/DECT set ups to work as Analog adapters for our analog phones. Upgrade your IP Phone to the latest firmware and ensure your phone system is running smoothly! Firmware for all Grandstream products are improved and updated on a regular basis. 25 on the Grandstream and I upgrade the firmware to 1. Line appearance, extension appearance, BLF, and other presence buttons work flawlessly now. The procedure I follow is to: select the phone; press "+ Firmware" ensure the available firmware version is selected Hi, I have a question about the GrandStream GDS3705. @cobaltit Maybe a different problem but the solution you're suggesting is reverted if you only perform the steps you suggested which is Factory reset, upgrade to 108, provision. Choose a 3CX StartUP or 3CX Hosted instance together with a preferred or supported provider which will resolve most issues right off the bat. 26 which is the last stable one from grandstream and was working properly on 3CX v15. 6 the release notes are a bit sparse from Grandstream any idea what this might mean? After the last firmware upgrade that started strange behavior in my PBX I am careful of installing this before I don't know what actually changed. I went to the grandstream website and downloaded the new • For certain GXP213x models on firmware 1. Thread starter CenterComs; Start date Nov 29, 2023; Status Not open for further replies. • Added GS Wave link column in web UI Account status page. Meanwhile, you can either use PnP or paste the link in the phone manually. com Mise à jour ht 801: Firmware- Grandstream Networks Firmware updates and more. edujim. 0. And when using grandstream phones with 3CX I will use those firmwares for sure. I was able to manually update the units with new firmware, and the 3CX system shows the unit provisioned with the updated We are using Grandstream phones and have been asked by their tech support to update the firmware. The phone is running the latest firmware and I am running the latest supported phone template. Both phones were already upgraded to the latest Ive setup FXS gateways and ATA's for analogy phones via the SBC before - you point the registrar of the device to the SBC address (if it does not support proxy mode) and it works fine. 16 to 1. Last edited: Sep 23, 2020. 10. JohnS_3CX Support Team. Hi, We have 3CX v18 operational running in house, Linux vm. We have one GDS3705. 0, 14320388 ; IP Phone Make/Model/Firmware: Various granstream handsets; Provisioning Method: Local / VPN / STUN / SBC: Local; Trunk Provider or Gateway Make/Model: Patton 4114 & Grandstream GXW4104 The GXP2130 phone had firmware version 1. 8. the phone appears on the phone dashboard but it doesn't let me go into the settings. 3CX v20 might require updated phone firmware for full compatibility. 35 supported release on 3CX due to issues it will cause with the phone. 2. cobaltit. Download the firmware file and place the contents in The thing is, when I select all the phones and click the "+firmware" button it says that the "1. 5 SP2 though lately it started showing the annoying not compatible firmware red warning Snom, Fanvil, Yealink and Grandstream new firmware versions and fixes. I am using Skyetel as a sip trunk provider. So, if your device is freezing, try updating the firmware, given that a known bug has been fixed. 44 ? I no longer seem to be able to register with Sipgate since going from 1. 4. Phones are Grandstream 2170 IP Phone running 1. Does anyone know when the next Firmware update will deployed for the hosted by 3cx appliances? As I can see on the Grandstream Website, there is the Firmware 1. Server is cloud hosted and phone is using remote stun to connect. Afin de récupérer ma ligne analogique orange j'ai acheté une Passerelle Grandstream HT802. After updating, the Deskphone disappeared from the Phones list in 3cx phone system This guide will help users to configure their Grandstream GXW410x with 3CX Phone System. Categories. I went to upgrade the firmware manually from the web UI but Grandstream no longer allows it to be updated this way. 33 available, while on 3cx the newest is the 1. 95 when unboxing. 132 under certain conditions. We’ve got an update on firmwares for router SBC phones - most of which are fixes. CenterComs. I had added 2 of the Grandstream GXP1628 devices we have, so the updates included a firmware update. 132. All works fine. The same server hosts also BETA firmware when available. HT802 registered with 3cx'. Im having trouble setting up a fax ATA I have a Grandstream HT812 V18 PBX This is a cloud hosted system, and there is a Router phone used as an SBC on site. No credit card. The GS gets the provisioning link set and the admin password set but doesn't do anything after that or after a reboot. I know they are in the process of validating a Je débute dans la téléphonie afin de me perfectionner j'ai créé sur mon Raspberry pi un serveur 3CX. --> BUG FIX (release notes from Granstream) Fixed issue where using a custom ringtone would cause the I also tried rebooting the 3CX server. Configuration uploaded, and applied to the HT802 from 3cx Config was successful. 655; Is the 3CX Server Hosted and where? - Local; IP Phone Make/Model/Firmware - Grandstream GDS3710 + Yealink T58; Provisioning Method: Local; Has the Firewall Checker passed: YES; Are custom Phone Templates being used: NO Hi, I have connected Grandstream GXP 1625 to 3CX. Joined going to try this again by removing passwords. The firmware is upgraded. 132, but won't do it. 0 (Build 450) TEL Polycom vvx411 ( 8 postes) mise a jour OK TRUNK PROVIDER = FREE PRO ( SIP ALG désactiver) vérificateur de pare-feu a-t-il réussi: OUI Ligne analogique Freebox pro RJ11 est en FXS. I've factory defaulted the phones several times with no change. Mes extensions en local fonctionne parfaitement. However I have noticed an annoying problem that I have. Joe Archibald. 3cx. What is the best way to load new firmware manually into 3CX? and would there be any reason not to do this? We updated these phones via TFTP prior to installing them but hoped we could leverage 3CX The device was working before but after several updates on 3cx and the firmware, it stopped working, I reset it to factory default and did the process again but it never started to work, So the best to same time and money is to buy something more compatible. Up to 10 users free forever. We have one Grandstream GXP2170 phone rolled out with the 3CX supported firmware 1. 06 is to old and it needs 1. We're happily rocking Grandstream GXP2160's and want to trial the latest firmware which is more recent than what's included in 3CX v18 U5 on a few select phones. etdj vlwqua byq mpmtl kswxdjd ifkbil eplzkk xnt ouoj pjv